Service user feedback

Anonymous, plain-language feedback from the people you serve.

1. Tell us how we did

2. Thinking about your visit today

   • I was treated with dignity and respect
   • Things were explained in a way I understood
   • I was seen in a reasonable time
   • I knew who to ask if I had a question

3. How easy was it to arrange this appointment?

   • Very easy
   • Fairly easy
   • Fairly difficult
   • Very difficult

4. What went well today?

5. What one thing would have made it better?

6. Would you recommend this service to a friend or family member?

   • Extremely likely
   • Likely
   • Neither
   • Unlikely
   • Extremely unlikely

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