Programme feedback (M&E)

Structured beneficiary feedback you can put straight into a monitoring report.

1. Your feedback matters

2. Thinking about the programme

   • The support arrived when I needed it
   • Staff treated me with respect
   • I understood what the programme offered
   • My situation has improved

3. How did you first hear about us?

   • A friend or neighbour
   • Community leader
   • Local radio
   • Another organisation
   • Staff visited my area

4. How many weeks did you wait before support began?

5. What worked well for you?

6. What should we do differently next time?

7. Would you recommend this programme to someone in your situation?

   • Yes, definitely
   • Probably
   • Not sure
   • No

All templates · Chorus